Category Archives: Gen-ed

The Mysteries of Microsoft 365 - Common Glitches and Fixes

The Mysteries of Microsoft 365 - Common Glitches and Fixes

If you're like a lot of organizations, you've found that embracing Microsoft 365 and it's many tools can be a huge productivity booster. However, even fine-tuned setups can still give users trouble now and then.

VoIP Connection Issues? Common Problems and How to Fix Them!

VoIP Connection Issues? Common Problems and How to Fix Them!

Even with email, Teams, Zoom, etc., sometimes nothing beats a good old-fashioned phone call. And thanks to VoIP, many of us have traded in old copper lines with overly complicated telco setups tucked away in closets (and the billing schemes that came with them) for more flexibility and lower costs.

Tech Jargon - A Primer for Non-Techies

Tech Jargon - A Primer for Non-Techies

Technology is changing on us all the time, and the lingo of IT professionals with all its acronyms and buzzwords can certainly feel like some sort of gibberish secret code for anyone outside the field. Terms like API, blockchain, and EDR/MDR/XDR can easily leave non-techies joining the convo a little lost in translation.

Maximizing Return - Assessing the ROI of IT Investments

Maximizing Return - Assessing the ROI of IT Investments

As businesses strive to stay ahead of the competition, investing in IT projects is a key element to success. The benefits of investing in technology are vast and significant - resulting in valuable outcomes such streamlined operations, improved efficiency, and an increase in customer reach. With each of these investments businesses need to be […]

2023 Cybersecurity Year in Review!

2023 Cybersecurity Year in Review!

As we move into a shiny, new, and exciting 2024, we think it’s important to reflect on everything we saw along the way this past year. Namely, a continued surge in cybersecurity incidents which regularly demonstrated the challenges we all face and the importance of persistence in combating evolving risks.

Mastering IT Budgeting: A Guide for Small Businesses

Mastering IT Budgeting: A Guide for Small Businesses

Crafting a comprehensive IT budget holds serious weight for small businesses, as the proper planning and allocation of resources can yield substantial returns, elevating your efficiency and possibly capturing a competitive edge.

Thinking About a Move to the Cloud?

Thinking About a Move to the Cloud?

At this point a majority of businesses have already embraced "the cloud" in some form or another, whether that be simply email hosting or an in-depth strategy that took months to rollout. Cloud services can be incredibly useful to your business, but wrapping your head around everything that goes into a good cloud migration - the planning, setup, […]

Preparing for the Future With a Proactive Approach to IT

Preparing for the Future With a Proactive Approach to IT

For many small businesses, technology is a driver of innovation, efficiency, and growth. However, it can often be overwhelming for organizations working to stay ahead of the curve. 

6 Common IT Issues for Businesses and How to Address Them

6 Common IT Issues for Businesses and How to Address Them

With technology at the forefront of nearly every organization, businesses heavily rely on IT to streamline operations, enhance productivity, and maintain a competitive edge. From small startups to large corporations, seamless IT operations are vital for sustained success. 

Computer Locked Up? Some Quick Tips to Break Free!

Computer Locked Up? Some Quick Tips to Break Free!

A frozen computer is one of the most frustrating experiences for users, impacting productivity and causing delays. Whether you use your computer for work, study, or fun, an unexpected lockup can be a major setback.

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