adNET Academy Blog

How to Improve Video Call Quality for Remote Employees

Written by Lucas Miller | Jan 16, 2025 4:15:00 PM

Virtual meetings have become the backbone of business operations for teams scattered across the globe. Remote work thrives on collaboration, and video calls are the closest thing we have to face-to-face communication.

Still, poor video quality can turn a productive meeting into a frustrating experience. From pixelated screens to choppy audio, these obstacles disrupt workflows and hinder effective communication. 

Challenges With Video Call Quality 

Even with all the technological advancements available, video calls are not without their hurdles. Remote workers commonly face the following challenges during their virtual meetings: 

  • Slow or Unstable Internet Connection: An unreliable internet connection is one of the biggest culprits of poor video call quality. Lagging video, delayed audio, and frozen screens are telltale signs of inadequate bandwidth. For remote employees, dealing with an unstable connection disrupts the flow of conversation, derailing the primary purpose of video conferencing. 
  • Low-Quality Hardware: A subpar webcam or microphone can make even the fastest internet connection fall short. Grainy visuals and muffled audio can make attendees struggle to see or hear you, reducing the effectiveness of your communication. 
  • Insufficient Lighting: Lighting plays a crucial role in video quality. Dim lighting or harsh backlighting can result in shadows, making it hard for others to see you. Poor visibility impacts professionalism and your audience's ability to focus on your message. 

Tips and Best Practices for Improving Video Call Quality 

Here are actionable steps and best practices to enhance video conferencing for business and remote work environments. 

1. Ensure a Strong Internet Connection 

To ensure a strong connection, consider upgrading to a reliable internet provider. If you have the choice go with fiber rather than DSL, which can still be found commonly in smaller communities. Using a wired connection can provide better stability compared to wireless, but wireless should be fine if you've placed your wireless router or access point(s) away from physical barriers and interference.

2. Invest in Quality Equipment 

Investing in quality equipment can significantly improve your video call experience. Upgrade to a high-resolution external webcam if your laptop's built-in camera isn’t sufficient—many affordable options are available with HD or even 4K quality. This can also help with positioning the camera so you can capture your best angle.

Use a noise-canceling USB microphone or headset for clear, reliable sound, as audio is just as important, if not more, than visuals. Headphones can also help avoid echo issues and enhance audio quality. 

3. Optimize Your Lighting Setup 

Optimizing your lighting setup can make a big difference during video calls. Use natural light whenever possible by sitting facing a window for even lighting. A simple ring light or desk lamp with adjustable brightness settings is a great option to achieve optimal lighting. Avoid sitting with bright light sources like a window directly behind you.

4. Select the Right Video Conferencing Platform 

Selecting the right video conferencing platform is key to a smooth experience. Platforms like Microsoft Teams, Zoom, and Google Meet are known for high-quality video and audio. Regularly update your software to ensure you’re using the most stable version.

5. Control Your Environment 

Controlling your environment is essential for distraction-free calls. Find a quiet space and inform household members ahead of time to minimize interruptions. Set up a clean and professional-looking background, or use a virtual background if your real one is too distracting.

Before joining a call, test your camera, microphone, and internet connection. Most video conferencing platforms allow you to check your equipment through a preview screen or test call. A little prep beforehand can help you avoid awkward hiccups mid-meeting. 

Why Improving Video Call Quality Matters for Businesses 

High-quality video conferencing for business leads to several tangible and intangible benefits for organizations. These include improved communication, heightened professionalism, and increased team collaboration. 

  • Clear visuals and audio allow employees to focus more on the conversation and less on troubleshooting technical problems. This directly leads to better decision-making, increased understanding, and enhanced productivity. 
  • Whether you’re pitching to a client or leading an internal meeting, low-quality calls can make your business appear unprepared or unpolished. High-quality video calls create a positive impression, boosting your organization’s credibility. 
  • Remote employees can connect seamlessly, building teams despite geographical barriers. Clear communication strengthens collaboration and ensures projects move forward efficiently. 

Start Transforming Your Virtual Meetings Today 

Video conferencing for business has redefined remote work, enabling global teams to connect with just a click. By addressing common video call challenges and implementing proven tips, you’ll unlock their full potential. The result? Happier employees, more productive meetings, and a business that’s prepared to thrive!